Frequently Asked Questions

The camp is located near Erg Chegaga, accessed via M'Hamid El Ghizlane. We organize private transfers from Marrakech, Ouarzazate, Zagora, and Fez. Once in M'Hamid, our 4x4 will take you through the dunes to the camp (about 1 hour). Full details on our Transport page.

October to April offers the most pleasant weather: warm sunny days (18–28°C) and cool starry nights. Summer (May–September) brings hot days but mild magical evenings, preferred by photographers and solitude-seekers.

All meals, mint tea & coffee, welcome drink, evening Berber music, sunset camel ride, sandboarding, stargazing, and 4x4 transfer M'Hamid ↔ camp. Specific retreats include additional curated experiences.

Yes, limited WiFi is available in the main lounge area. We encourage guests to embrace the digital silence as part of the experience, but you'll always be able to stay in touch when needed.

Private suite tents have private en-suite bathrooms with hot showers and flush toilets. Standard tents share clean shared bathroom facilities.

Absolutely. We happily prepare vegetarian, vegan, gluten-free, and most other dietary needs with advance notice. Please tell us when booking.

Yes, we offer private camp experiences for groups, retreats, weddings, and corporate events. Contact us with your dates and vision.

After you send your inquiry, we reply within 24 hours with a personalised proposal. Once you approve it, we confirm the reservation and share payment instructions directly. Bank transfer, credit card, and on-arrival options are all available.

Layered clothing (warm + light), comfortable shoes, sun protection, a reusable water bottle, headlamp, power bank, and modest breathable clothing. Full packing list on our What to Expect page.

Yes, families are warmly welcomed. We have family tents and our team will adapt activities to children's comfort and pace.